Monday, December 7, 2009

PPM ( Objective type questions)

1. Planning process begins with:

(a) Policies (b) Procedure

(c) Programmes (c) Goals and objectives.

2. Giving incentives to workers is a part of:

(a) Organising (b) Motivation

(c) Directing (d) Control

3. Strategy formulation is a part of:

(a) Planning (b) Organising

(c) Directing (d) Control

4. ‘Where we are’ and ‘where we want to be’, is concerned with:

(a) Planning (b) Controlling

(c) Communication (c) Motivation

5. Organisation function includes:

(a) Span of control (b) Grouping of activities

(c) Delegation of authority (d) All of the above

6. In an organisation, the general manager delegates authority to the marketing manager and

Marketing manager fails to meet the company targets. Who will be held responsible for not meeting the targets?

(a) General Manager

(b) Marketing Manager

(c) Marketing Staff

(d) Both General Manager and Marketing Manager

7. Which of the following skill combinations is required for top management in descending

Order?

(a) Technical, Human, Conceptual

(b) Technical. Conceptual, Human

(c) Conceptual, Human, Technical

(d) Human, Conceptual, Technical

8. The Era of Scientific Management is:

(a) 1830-1830 (b) 1880-1930

(c) 1930-1950 (d) 1950-1980

9. Delphi technique is associated with:

(a) Decision-making (b) Planning

(c) Leadership (d) Coordination.

10. Which of the following theories is a process theory of motivation?

(a) Maslow’s Need Hierarchy (b) Vroom’s valence expectancy

(c) Motivation –hygience (d) Equity theory

11. Tactical planning is also known as:

(a) Strategic planning (b) Operational planning

(c) Corporate planning (d) Proactive planning.

12. Guideline for action is known as:

(a) Programme (b) Policy

(c) Procedure (d) Method.

13. Managerial Control includes:

(a) Financial controls (b) Budgetary control

(c) Production control (d) All of the above

14. Who stated “Management is what a manager does”?

15. (a) F.W. Taylor (b) Peter F. Drucker

(c) Koontz and O’ Donnell (d) Louis Allen

16. The father of behavioural science approach to management is:

(a) F.W. Taylor (b) Henri Fayol

(c) Elton Mayo (c) Sigmund Freud

17. Communication can be:

(a) Oral (b) Written

(c) Gestural (d) All of the above

18. A leader exercising very little control or influence over the subordinates is called:

(a) Autocratic leader (b) Participative leader

(c) Democratic leader (e) Laissez – faire leader

19. In line and staff organisation, the authority lies with:

(a) Line (b) Staff

(c) Both line and staff (d) None of the above

20. In line and staff organisatiion, the staff personnel:

(a) Assist line personnel

(b) Advise line personnel

(c) Serve the line personnel

(d) Assist and advise the line personnel

21. Unity of command principle is violated in case of:

(a) Line organisation (b) Line and staff organisation

(c) Functional organisation (c) Staff organisation

22. Decentralisation is:

(a) Giving more power to subordinates up to the lowest level

(b) Giving more power to subordinates

(c) Increasing the importance of subordinates

(d) None of the above

23. When a job is assigned to a subordinate and sufficient authority is given to him, he

should be held:

(a) Responsible (b) Accountable

(c) Both (a) and (b) (d) None of the above

24. Directing function of a manager includes:

(a) Leadership (b) Motivation

(c) Communication (d) All of the above

25. Grapevines is a form of:

(a) Formal communication (b) Informal communication

(c) Both (a) and (b) (d) None of the above

26. Span of management/control implies :

(a) Number of subordinates in a department

(b) Number of subordinates a superior can control

(c) Number of superiors in a department

(d) Number of employees in a company

27. Two-factor Theory is related to:

(a) Leadership (b) Motivation

(c) Communication (e) None of the above

28. According to Maslow’s Need Hierarchy Theory, the lowest level needs are:

(a) Physiological (b) Security (c) Self-esteem (d) All of the above

29. Hygiene Motivation theory was given by:

(a) Herzberg (b) Maslow

(b) Adam (c) None of the above

30. Which of the following principles is useful guide for establishing good communication?

(a) Principle of feedback (b) Principle of attention

(c) Principle of division of labour (d) None of the above

31. According to ‘Scalar Principle of organisation’ :

(a) A manager can directly supervise a limited number of people

(b) The line of authority must be clearly defined

(c) Exceptionally complex problems are referred to higher level of management

(d) None of the above

32. In which type of leadership is the entire group involved and accepts responsibility for

Goal setting and achievement?

(a) Authoritarian leadership (b) Democratic leadership

(c) Laissez-faire leadership (d) None of the above

33.When top management pays attention to more important areas and the day to day

routine problems are looked after by lower level of management, this is known as:

(a) M.B.O. (b) Management by exception

(c) Unity of command (d) Critical path method

34.‘No smoking in the factory’ is an example of:

(a) Policy (b) Procedure

(c) Rule (d) Strategy

35.Who formulated the contingency model of leadership?

(a) Chris Agrys (b) R. Likert

(c) Ohio State University (d) F.E.Fiedler

36.The democratic leadership style goes with:

(a) Theory X (b) Theory Y

(c) Theory Z (d) All of the above

37. ‘Theory X’ states that:

a. Workers prefer to be directed

b. Workers exercise self-direction and self-control

c. Workers have inherent disliking for work and will avoid it if they can

d. All of the above

38. ‘Theory X and ‘Theory Y’ were given by:

(a) Maslow (b) Herzberg

(c) McGregor (d) Taylor

39. According to Maslow’s needs –hierarchy theory of motivation:

a. An unsatisfied need is an initiator of behaviour

b. A satisfied nee is a motivator of behaviour

c. Human need do not have any sequence of occurrence

d. None of the above

40. In the Herzberg’s Hygiene theory of motivation, the hygiene factor causes:

a. Satisfaction of employees

b. Dissatisfaction of employees

c. Motivation of employees

d. No effect on satisfaction

41. Everything that goes to increase in importance of subordinates role is:

(a) Centralisation (b) Decentralisation

(c) Span of management (d) Equity

42.Staffing includes:

1. Training 2. Appraisal

3. Placement 4. Directing

43.If the General manager asks the sales manager to recruit executives on his behalf, it is an

instance of:

a. Centralisation of authority c. Delegation of responsibility

b. Delegation of authority d. None

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